SFT Business FZCO, as data controller, collects and processes personal data via this site, in particular through contact and appointment booking forms.
Data collected: first name, last name, email address, telephone number, company name, as well as any information freely provided in the message field. Navigation data may also be collected (see article 5).
Purposes: responding to contact requests, preparing quotes and commercial proposals, ensuring customer relationship follow-up and, where applicable, sending communications relating to the services offered.
Legal bases: performance of pre-contractual measures or the contract for quote requests and customer follow-up; the legitimate interest of the publisher in developing its business for professional prospecting; consent for marketing communications and non-essential trackers.
Retention period: prospecting data is retained for three (3) years from the last unsuccessful contact; customer data is retained for the duration of the contractual relationship, then archived in accordance with applicable statutory limitation periods.
Recipients: data is intended for SFT Business FZCO and its technical subcontractors (hosting, database, email and customer relationship management tools). It is neither sold nor transferred to third parties for commercial purposes.
Your rights: in accordance with the GDPR, you have the right to access, rectify, erase, restrict processing, object, as well as the right to data portability and the right to define guidelines relating to the fate of your data after your death. You can exercise these rights by writing to contact@ft-digital.io, providing proof of your identity.